TRAINING TEKNIK PENYUSUNAN SOP BERBASIS KPI YANG EFEKTIF

TRAINING TEKNIK PENYUSUNAN SOP BERBASIS KPI YANG EFEKTIF

TRAINING PENYUSUNAN SOP BERBASIS KPI

TRAINING PENTINGNYA SOP DAN KPI

Latar Belakang

Mengapa terjadi like and dislike di organisasi? Mengapa terjadi perbedaan kualitas dan cara kerja? Jawabannya adalah: organisasi belum punya KPI dan SOP yang efektif. Padahal SOP dan KPI efektif sangat membantu tiap individu dalam organisasi melaksanakan tugas & tanggung jawab pekerjaan, sehingga kualitas kerja dapat konsisten dan tidak terjadi lempar tanggung jawab. Jika organisasi anda mempunyai kemauan untuk memperbaiki prosedur untuk menunjang kualitas kerja disini tempatnya. Ajak 3-4 orang agar hasilnya lebih mantap.

Outcome dan  materi yang dipelajari
1. Mengapa SOP dan KPI penting
2. Penyusunan KPI berbasis Strategy dan  Balanced Scorecard
3. Penyusunan KPI tingkat perusahaan, department dan  Individual
4. Menghubungkan KPI Individu dengan Incentive
5. Menganalisa Business Process
6. Kiat  membuat Standard Operating Procedures yang berhubungan dengan ISO 9001:2008
7. Praktek membuat Standard Operating Procedures berbasis KPI
8. Kiat dan hambatan dalam Penyusunan Standard Operating Procedures, terutama menghadapi pegawai yang sulit diatur

Trainer : Daniel Hadinata Saputro, MM.MBA.
Daniel Saputro is a Senior Corporate Consultant in several companies. He is known as Mr Scorecard and successfully diagnoses the most important priorities to address in many organizations. He suggests a change‐management plan, and then guides the organizations through the necessary change Nuqul Group (Jordan ‐ Middle East) was one of his clients. Nuqul Group embraces 31 regional and global companies, with 3000 employees in Jordan and over 5500 worldwide. Daniel also assisted Change Management Program in Coal Mining company from Thailand, handled Managers Development Programs and improving corporate system using Strategy Map, KPI and Balance Scorecard His main expertise is in improving the effectiveness of people and organizations by: 1) Establishing relationships with key personnel in the organization 2) Researching and evaluating systems in the organization to understand dysfunctions and/or goals of the systems in the organization 3) Identifying approaches (or “interventions”) to
improve effectiveness of the organization and its people; 4) Applying approaches to improve effectiveness 5) Evaluating the ongoing effectiveness of the approaches and their results